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Responsible gambling
Responsible Gaming at Spinpolo Casino
At Spinpolo Casino, we recognize the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. We understand that problem gaming can have serious consequences on one's life and relationships.
To support you in managing your online gaming activities, we provide various tools and resources:
Deposit Limits: You can set daily, weekly, or monthly deposit limits to help control your spending. Simply visit the "Responsible Gaming" section of our website to adjust these settings.
Time-Outs & Self-Exclusion: If needed, you may temporarily self-exclude from playing on our platform for a period ranging from 24 hours to up to six months. To do so, please contact customer support via live chat or email.
Loss Limits & Wagering Limits: You can also set loss limits and wagering limits to help manage your gaming activities more effectively.
Session Time Reminders: Our system will remind you when it's time for a break, helping you maintain a healthy balance between online gaming and other aspects of life.
Support Organizations: We encourage all players who feel they need additional support or guidance on responsible gaming to reach out to the following organizations:
- ConnexOntario: A comprehensive resource for problem gamblers in Ontario
- Groupe de recherche sur les dépendances au jeu resources (Quebec)
- Canada-wide Problem-Gambling Helplines
Reporting Irresponsible Gaming Practices: If you experience or encounter any form of irresponsible gaming practice, please report it to us via live chat, email, or our 24/7 support hotline.
Our goal is to provide a safe and enjoyable online environment for all players. We strive to foster responsible gaming practices by making these tools readily available on our platform.
Remember that problem gambling can be a complex issue requiring professional help. If you are concerned about your own behavior or the impact of gaming on someone else, we encourage seeking advice from one of the organizations listed above.